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Review Manager

Review Manager centralizes store reviews for a selected app. It helps teams filter review text, inspect star ratings, export rows, and reply where supported.

When To Use It​

Use Review Manager when you need to:

  • review recent Play Store or App Store feedback.

  • filter reviews by text, star rating, or other conditions.

  • reply to reviews when the source supports replies.

  • export review rows for support, product, or reporting workflows

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Before You Start​

Prepare these inputs:

  • Store: choose Play Store or App Store.
  • App: select the app.
  • Date range: choose the review window.
  • Workflow: decide whether you are reading, filtering, exporting, or replying.

Work Through The Page​

  1. Open Review Manager from App Manager.
  2. Choose Play Store or App Store.
  3. Select the app and date range.
  4. Use filters such as Review Text, Star Rating, More Filters, or Presets.
  5. Use Reply for individual reviews or Export for analysis.

Review Manager table with review text, star rating, filters, export, and reply controls

Read The Results​

The table shows reviewer, review text, rating, likes, date, action, and link columns. Low-star rows may indicate product issues; repeated phrases in review text can guide bug, listing, or support priorities.

Decide What To Do Next​

  1. Send recurring product issues to the product or engineering owner.
  2. Use Android Vitals if reviews mention crashes or freezes.
  3. Use Store Listing or ASO Report if reviews reveal mismatch between listing promise and user experience.
  4. Export filtered rows for a review theme analysis.

Tips​

  • Filter before replying so you can handle similar reviews consistently.
  • Keep replies specific and avoid exposing private account details.

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